What to Do When TM SIM Says “Complete” But Doesn’t Work

It’s frustrating when you finish TM SIM registration, see the “Complete” message, and then… nothing. Your phone still shows no signal, can’t make calls, or mobile data doesn’t work. If that sounds familiar, you’re not alone — and the good news is there are quick fixes you can try before getting help.

Why It Happens

Even if the registration step finished successfully on screen, your SIM might not work right away for a few reasons:

The SIM hasn’t fully activated on the network yet
Your phone or network settings need adjustment
The SIM card wasn’t seated properly or is faulty
There’s a temporary network issue or outage

Let’s go through the steps to fix it fast.

Give It a Little Time

Sometimes the SIM takes a few minutes or even a couple of hours after showing “Complete” before it becomes fully active on the network. If the registration was just finished, wait 15–30 minutes and check again.You can also read:Are There Hidden Fees After Completing TM SIM Registration?

Restart Your Phone

This simple step can make a big difference:

Power off your phone
Wait 10–15 seconds
Turn it on again

Restarting forces your phone to reconnect to the network and can kick‑start the service if it was stuck.

Check SIM Card Placement

If the SIM isn’t seated correctly, your phone might not recognize it even if registration is done.

Turn off your phone
Remove the SIM gently
Wipe the gold contacts with a clean, dry cloth
Reinsert it firmly back in place
Turn your phone on again

This fixes many “no signal” or inactive SIM cases.

Toggle Airplane Mode

This trick helps refresh your network connection:

Turn Airplane Mode ON
Wait 20–30 seconds
Turn Airplane Mode OFF

This forces your phone to reconnect to available networks and often restores signal quickly.

Check Network Settings

Sometimes phones get stuck on the wrong network type.

Go to:
Settings → Mobile Networks → Preferred Network Type
And choose Auto (LTE/3G/2G)

This helps your phone select the best possible signal.

Test the SIM in Another Device

This is a quick way to know if the problem is the SIM or your phone:

Put the TM SIM in another phone
See if it gets signal or connects to the network

If it works on another device, the issue might be with your phone, not the SIM.

Check for Network Outages or Maintenance

Occasionally network problems happen across areas due to maintenance or outages. Try checking online, asking someone nearby with TM/Globe, or waiting a bit and trying again later — sometimes service just takes time to propagate.

Reach Out to TM/Globe Support

If none of the above works, the next best step is to get help from the provider. Sometimes the SIM needs manual activation, account flags need clearing, or there are backend issues that only support can fix. You can usually reach them via:

Globe customer support channels
Visiting a Globe/TM store with your ID and SIM
Trying a support chat on the GlobeOne app

They can check your registration status, activation, and signal based on your SIM number.

FAQ’s

This can happen if the SIM hasn’t finished activating on the network, your phone settings are wrong, or your SIM card is not seated properly.

Most SIMs activate within minutes, but sometimes it can take up to an hour or more depending on network updates.

Yes, restarting forces your phone to reconnect and can help the SIM become active faster.

It could be a network connection issue, invalid phone settings, or your SIM is not fully activated yet. Try toggling Airplane Mode or checking network settings.

Yes — if all troubleshooting fails, a Globe or TM store can check your SIM card or account details and help activate it manually.

Final Words

Seeing “Registration Complete” but still having no service is annoying — but most of the time it’s just a small network delay, phone setting issue, or SIM placement problem. With a few quick steps like restarting your phone, toggling Airplane Mode, and checking your settings, you can usually get your TM SIM working in no time.